1. Acceptance
These Terms of Service ("Terms") govern your access to and use of the website qelta.ai (the "Website") and, to the extent set out in section 4, the Qelta platform (the "Platform"). They are entered into with:
Qelta ApS, CVR 46661885, Strandvejen 73B, st. tv, 2100 København Ø, Denmark ("Qelta", "we", "us").
By accessing the Website you accept these Terms. If you do not accept them, please do not use the Website.
2. What Qelta provides
Qelta provides software for the quality assurance and review of compliance case work. Customers define their own review standards, drawing on their internal procedures and risk appetite, and Qelta applies those standards to case material submitted to the Platform, producing structured findings and records of the review.
Descriptions of features on the Website are for information and may change as the product develops.
3. Use of the Website
You may use the Website for lawful purposes connected with evaluating Qelta and contacting us. You may not:
- attempt to gain unauthorised access to the Website, the Platform, or any related system or account;
- scrape, harvest, or systematically extract content or data from the Website;
- upload or transmit malicious code, or interfere with the operation or security of the Website;
- submit unlawful, misleading, defamatory, or abusive content through our forms;
- misrepresent your identity, employer, or affiliation when contacting us.
We ask that you do not submit confidential information, personal data about third parties, or case material through the Website's contact or demo forms.
4. Access to the Platform — governed by a separate agreement
Access to the Platform (including at app.qelta.ai) is granted only to customers and their authorised users under a separate written agreement with Qelta. That agreement, together with its Data Processing Agreement, governs exclusively:
- the provision of the Platform, subscription terms, fees, and service commitments;
- the processing of customer data, including any case content, documents, and personal data submitted to the Platform, in respect of which Qelta acts as data processor on the customer's behalf;
- confidentiality, security commitments, warranties, indemnities, liability, and termination as between Qelta and the customer.
Where those terms conflict with these Terms in relation to the Platform, the customer agreement prevails. Nothing on the Website constitutes an offer of, or entitles anyone to, access to the Platform. If you reach a sign-in page without authorised credentials, you have no right to attempt access.
5. Intellectual property
The Website and its content — including text, graphics, design, product descriptions, documentation, and publications such as our white paper — are owned by Qelta or its licensors and protected by intellectual property law.
You may view the Website and download materials we make available for your own internal business evaluation. You may share our white paper within your organisation in unmodified form, with attribution to Qelta. You may not otherwise copy, modify, republish, distribute, or commercially exploit Website content without our prior written consent.
Qelta retains all rights in the Platform, its underlying software, models, and methodology. Rights in customer data and in review standards defined by a customer remain with that customer, as set out in the customer agreement.
"Qelta" and the Qelta logo are trademarks of Qelta ApS. No licence to use them is granted by these Terms.
6. Information only — no advice, no guaranteed compliance outcome
This section is important and you should read it carefully.
Website content is provided for general information about Qelta and its Platform. It does not constitute legal, regulatory, or compliance advice, and it is not a substitute for professional judgement or legal counsel.
In particular:
(a) Qelta supports compliance work; it does not deliver compliance. Use of the Platform does not by itself ensure, certify, or guarantee compliance with any law, regulation, supervisory expectation, or internal policy. Responsibility for regulatory compliance, and for the decisions taken in individual cases, remains at all times with the customer institution and its personnel.
(b) Automated output requires human oversight. The Platform applies automated and AI-based analysis. Such analysis may be incomplete or incorrect, and its output is intended to inform, not replace, the judgement of qualified professionals. Customers are responsible for maintaining appropriate human review of Platform output and for the standards they define.
(c) Results vary. Any metrics, benchmarks, case studies, or performance figures published on the Website reflect particular deployments, configurations, and data. They are illustrative and are not a representation or promise of comparable results.
(d) Security and certification statements are current as at the date shown. Statements about our security practices, hosting arrangements, or certifications describe our position as at the "last updated" date of the relevant page. No system can be guaranteed to be perfectly secure.
7. Third-party links and services
The Website may link to third-party sites and services. We do not control them and are not responsible for their content, terms, or data practices. Following such links is at your own discretion.
8. Disclaimer of warranties
The Website is provided "as is" and "as available". To the fullest extent permitted by law, Qelta disclaims all warranties, express or implied, in respect of the Website and its content, including as to accuracy, completeness, availability, non-infringement, and fitness for a particular purpose. We may modify, suspend, or discontinue any part of the Website at any time without notice.
Warranties in respect of the Platform, if any, are given only in the customer agreement.
9. Limitation of liability
To the fullest extent permitted by Danish law, Qelta shall not be liable for any indirect, incidental, special, or consequential loss, nor for loss of profit, revenue, data, goodwill, or anticipated savings, arising out of or in connection with your use of, or inability to use, the Website or its content — including any reliance on Website content in making compliance, operational, or commercial decisions.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for gross negligence, wilful misconduct, or personal injury.
Liability as between Qelta and its customers in respect of the Platform is governed solely by the customer agreement.
10. Privacy
Our processing of personal data is described in our Privacy Policy. Processing of customer data within the Platform is governed by the customer agreement and its Data Processing Agreement.
11. Changes to these Terms
We may update these Terms. The current version, with its "last updated" date, is always published on this page. Continued use of the Website after changes take effect constitutes acceptance of the updated Terms.
12. Governing law and venue
These Terms are governed by the laws of Denmark, without regard to conflict-of-law rules. The courts of Copenhagen, Denmark shall have exclusive jurisdiction over any dispute arising out of these Terms or your use of the Website.
13. Contact
Qelta ApS · CVR 46661885 · Strandvejen 73B, st. tv, 2100 København Ø, Denmark · contact@qelta.ai